What we design and build
Eight principal service areas, plus the strategy, design, training and support work that surrounds them. Most projects draw on more than one.
Principal services
AI Automation
We map the tasks your team repeats every week, then build systems that carry them out consistently. The work still follows your rules — it just stops needing a person to move it along.
Helps with: too much repetitive administration absorbing skilled timeAI Agents
An AI agent is software that can read context, decide what to do next and take a defined set of actions. We build agents with narrow, explicit permissions — and a human in the loop wherever a decision carries real consequence.
Helps with: knowledge locked in documents nobody has time to readChatbot AI
Chat assistants for your website, your support desk or your internal tools. They answer from your documented knowledge rather than guessing, and hand over to a person when they should.
Helps with: the same questions answered manually, all dayVoice AI
Voice systems that answer, route and record calls. They handle the predictable part of a phone conversation — who is calling, what they need, when they can come in — and pass anything else to your team.
Helps with: calls missed during busy periods or out of hoursMCP and Integrations
Most AI projects fail on plumbing, not intelligence. We connect your CRM, calendar, database, storage and finance tools so information moves between them — including through MCP, an open standard for giving AI tools controlled access to real systems.
Helps with: business data scattered across tools that do not talkAI Websites and Web Applications
Websites, portals and internal tools built to be fast, accessible and maintainable. Where AI genuinely helps — search, drafting, triage — we build it in. Where it does not, we leave it out.
Helps with: an outdated site that undersells the business3D and Immersive Experiences
Interactive 3D and motion for the web, used where it makes an idea clearer — a process, a system, a product. Built to degrade gracefully: the page still works with 3D switched off, on a weak device, or with reduced motion enabled.
Helps with: a complex product that is hard to explain in a paragraphData and Analytics
Getting your data into a state where it can be trusted, then turning it into reporting people actually read. Often the necessary first step before any AI project is worth starting.
Helps with: numbers that disagree depending on who produced them
The work that surrounds the systems
Dedicated pages for these are planned. In the meantime, here is what each covers.
AI strategy and consulting
Readiness assessments, opportunity audits, workflow analysis, roadmap development and use-case prioritisation — deciding what is worth building before anything is built.
- AI readiness assessment
- AI opportunity audit
- Business process analysis
- Roadmap development
- Tool and vendor selection
- Responsible-AI and governance guidance
Design and UX
Research, journey mapping, information architecture, wireframes, design systems and interface copy. The part that decides whether a good system actually gets used.
- UX research and interviews
- Customer journey mapping
- Wireframes and prototypes
- Design systems and component libraries
- Accessibility and conversion-focused UX
- Interface copywriting
Training and implementation
Workshops, documentation and handover, so the system does not depend on us being in the room.
- Executive and employee AI training
- Prompt-engineering and automation training
- Standard operating procedure guides
- Proof-of-concept and MVP development
- User acceptance testing and launch
- Technical handover
Ongoing support
Optional retainers for the systems we build — monitoring, fixes, refinement and cost review.
- Automation, agent and integration monitoring
- Prompt and rule refinement
- Website maintenance and updates
- Security updates and dependency review
- AI running-cost monitoring
- Monthly performance reporting
Not sure which of these you need?
That is a normal place to start. Describe the problem in plain terms and we will tell you which of these is relevant — including if the answer is none of them.