Terms of Service

1. What these terms cover

These terms govern your use of the website at aigenflow.net. By using the site you accept them. If you do not accept them, please stop using the site.

They apply to the website alone. If you engage us for work, that engagement is governed by a separate written agreement, and where the two conflict the engagement agreement prevails.

2. Who we are

Aigenflow AI. Contact: hello@aigenflow.net.

[To complete: registered legal entity name, company registration number, registered office address, VAT or tax registration number if applicable, and — for EU-facing businesses — the trade register and supervisory details required by the e-Commerce Directive (Article 5) and equivalent national rules.]

3. What this website is — and is not

This site describes services we offer. Nothing on it is:

• an offer capable of acceptance, or a binding quotation;
• a commitment to achieve any particular result, timescale or performance;
• professional, legal, financial, tax or regulatory advice;
• a representation that any technology described is suitable for your situation.

Service descriptions explain what we build. They are not guarantees of outcome. Any figures, examples or scenarios are illustrative. We publish no client outcomes, testimonials or performance statistics, and you should not infer any.

4. Enquiries and engagements

Submitting the contact form does not create a contract, a client relationship, a duty of confidence, or any obligation on either side. We may decline any enquiry without giving a reason.

Do not send confidential information through the form. Until a written agreement or non-disclosure agreement is in place, treat anything you send as unprotected. If you need confidentiality first, say so and we will arrange it.

Any engagement that follows will be set out in a separate written agreement covering scope, fees, timescales, intellectual property, confidentiality, data protection and liability. That agreement — not this page — governs the work.

5. Acceptable use

You agree not to:

• use the site for any unlawful purpose, or in breach of any applicable law;
• submit content through the contact form that is unlawful, defamatory, abusive, infringing, or that contains malware;
• submit another person’s personal data without a lawful basis for doing so;
• attempt to gain unauthorised access to the site, its server, or any connected system;
• probe, scan or test the vulnerability of the site without our prior written permission — though we welcome good-faith reports at hello@aigenflow.net;
• interfere with the site’s operation, including by automated submission, scraping at a rate that degrades service, or circumventing rate limits or bot protection;
• use automated means to collect content from the site, including for training machine learning models, without our prior written permission;
• reverse engineer or copy the site’s design or source for competing use.

We may restrict or block access where we reasonably believe these terms have been breached.

6. Intellectual property

The content, design, code, graphics and branding of this site belong to Aigenflow AI or our licensors, and are protected by copyright, database and trade mark law. All rights are reserved.

You may view the site and print or download pages for your own reference or internal business evaluation. You may not otherwise reproduce, republish, redistribute, adapt or commercially exploit any part of it without our written permission.

Third-party names on this site are the trade marks of their owners and are used descriptively. No affiliation, partnership, endorsement or certification is claimed or implied.

Ownership of anything produced during a client engagement is dealt with in that engagement’s agreement, not here.

7. Third-party links and services

Where we link to another organisation’s website or scheduling tool, we do not control it and are not responsible for its content, availability, security or privacy practices. Your use of it is governed by that provider’s own terms. A link is not an endorsement.

8. Availability and changes

We aim to keep the site available but do not guarantee uninterrupted or error-free access. We may change, suspend or withdraw any part of it, and may update these terms. Where a change is material we will update the date at the top of this page; continued use after that means you accept the revised terms.

9. Disclaimers

To the fullest extent permitted by law, the site is provided “as is” and “as available”, and we exclude all warranties, conditions and terms implied by statute or common law — including any implied warranty of merchantability, satisfactory quality, fitness for a particular purpose and non-infringement.

We do not warrant that the site will be free of viruses or other harmful components, and you are responsible for your own protective measures.

Nothing in this section limits rights you have as a consumer that cannot be excluded by law. See section 12.

10. Limitation of liability

Nothing in these terms excludes or limits our liability for:

• death or personal injury caused by our negligence;
• fraud or fraudulent misrepresentation;
• any other liability that cannot lawfully be excluded or limited, including consumer rights under EU, UK or US state law.

Subject to that, and to the fullest extent permitted by law, we will not be liable for any indirect or consequential loss, or for loss of profits, revenue, business, contracts, anticipated savings, goodwill or data, arising from your use of, or inability to use, this website — or from reliance on any content on it.

[To complete: agree an aggregate liability cap for website-related claims with an adviser, and confirm it is consistent with the cap in the services agreement. These should not contradict each other.]

11. Indemnity

You agree to indemnify us against any claim, loss or expense arising from your breach of section 5 (Acceptable use), or from content you submit through the site that infringes a third party’s rights or breaches applicable law.

12. If you are a consumer in the EU or UK

This site is aimed at businesses, but if you use it as a consumer, mandatory consumer protection law applies and these terms do not reduce it:

• Your statutory rights — including under the UK Consumer Rights Act 2015 and EU consumer law — are unaffected.
• You retain the protection of the mandatory rules of the country where you habitually reside, whatever governing law is chosen in section 15.
• You may bring proceedings in the courts of your country of residence.
• EU consumers can use the European Commission’s online dispute resolution channels where available. We are always willing to try to resolve a complaint directly first.

Because this website does not sell anything, no right of withdrawal or cooling-off period arises from using it. If you purchase services from us, any applicable cancellation rights will be set out in the engagement agreement.

13. If you are in the United States

The site is operated from [to complete: country of operation] and we make no representation that it is appropriate or available in any particular US state. You are responsible for compliance with your local law.

Your privacy rights under California, Virginia, Colorado, Connecticut, Utah, Texas and other state privacy laws are described in our Privacy Policy and are not limited by these terms.

[Owner decision required: whether to include a binding arbitration clause and class action waiver for US users. It can reduce litigation cost, but it is heavily regulated, unenforceable in some circumstances, must be conspicuous, and typically requires an opt-out window. We have deliberately not drafted one rather than include a clause that might not hold up. Take advice before adding it.]

14. Privacy

How we handle personal data submitted through this site is described in our Privacy Policy, which forms part of these terms.

15. Governing law and disputes

[To complete: governing law and the courts with jurisdiction. This should normally be the country where the business is established, and must be consistent with the services agreement. Note that a choice of law cannot deprive an EU or UK consumer of the mandatory protections of their home country — see section 12.]

Before starting formal proceedings, we ask that you contact us at hello@aigenflow.net so we can try to resolve the matter directly. Most issues are settled faster that way.

16. General

• Severability — if any provision is found unenforceable, the rest continues in force and the provision is applied to the maximum extent permitted.
• No waiver — a delay in enforcing a right is not a waiver of it.
• Entire agreement — these terms and the Privacy Policy are the whole agreement between us regarding the website.
• No third-party rights — no one other than you and us has rights under these terms.
• Assignment — you may not assign your rights under these terms. We may assign ours to a successor of the business.
• Force majeure — we are not liable for failures caused by events outside our reasonable control.

17. Contact

Questions about these terms: hello@aigenflow.net.